Cortex 2.0 — Intelligent Incident Response

Incident management,
engineered.

Cortex correlates alerts, automates response, and surfaces root cause — so your team ships faster with confidence.

Live incident dashboard
Incident management dashboard interface

Real-time alert correlation

Cortex ingests alerts from every monitoring tool in your stack — Datadog, Grafana, PagerDuty, Sentry — and intelligently groups related incidents. Your team sees one notification per issue, not a hundred.

Datadog Grafana PagerDuty +12 more
cortex/alerts — live correlation
147
Incoming alerts
12
Correlated incidents
91%
Reduction in noise
Payment API — 503 errors 2m ago
Database connection pool 5m ago
CDN cache invalidation Resolved

Automated incident response

Define runbooks once. Cortex triggers automated diagnostics, assembles a war room in Slack, and executes remediation steps — reducing mean time to resolve from hours to minutes.

cortex/runbooks — active response
Runbook: database failover
Completed in 47s — 4 of 4 steps
Runbook: cache warm-up
Running — 2 of 5 steps
mttr: 47s ↓93% runbooks: 24 active auto-resolve: 87%

Pinpoint the exact cause

Cortex traces requests across services, analyzes deployment history, and surfaces the exact change that triggered the incident. No more digging through logs or context-switching between tools.

Distributed tracing Git blame integration
cortex/rca — root cause analysis
Service call chain
api-gateway auth-svc payment-svc ⚠ db-cluster
Likely cause: deploy #4812
Commit: a3f8e2d — "refactor: payment timeout config"
10,000+
Incidents resolved daily
47%
Average MTTR reduction
99.9%
Alert accuracy rate
1,200+
Teams trust Cortex

Used by engineering leaders worldwide

"Cortex cut our incident response time by 60% in the first week. The alert correlation alone saved us from burning out our on-call rotation. It's become essential infrastructure for us."

SK
Sarah Kim
VP of Engineering, Luma

"We evaluated PagerDuty, Opsgenie, and Incident.io before choosing Cortex. What sets them apart is the root cause analysis — it actually surfaces the deploy that broke things. Game changer."

MR
Marcus Rodriguez
SRE Lead, Vercel

"The automated runbooks feature alone is worth the price. We handle 80% of incidents without human intervention now. Our SRE team can finally focus on reliability improvements instead of firefighting."

EC
Elena Chen
Director of Platform, Stripe

Frequently asked questions

Cortex offers a usage-based pricing model starting at $99 per month for teams of up to 10 engineers. Enterprise plans include custom runbooks, dedicated support, and SSO. All plans include a 14-day free trial with no credit card required.
Cortex integrates with Datadog, Grafana, PagerDuty, Sentry, CloudWatch, Prometheus, New Relic, Slack, Jira, Opsgenie, and 50+ other tools. If your tool isn't listed, our REST API makes it straightforward to build a custom integration.
Most teams are up and running within 15 minutes. Our onboarding wizard guides you through connecting your monitoring tools and setting up your first correlation rules. Full deployment, including custom runbooks, typically takes less than a day.
Absolutely. Cortex is SOC 2 Type II certified and GDPR compliant. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We offer dedicated single-tenant deployments for enterprise customers with additional compliance requirements.
Yes. Cortex Enterprise includes a self-hosted option using Kubernetes via our Helm chart. We support AWS EKS, GCP GKE, and Azure AKS. The self-hosted version includes all features plus a dedicated migration engineer to help you get started.

Ready to ship with confidence?

Join 1,200+ engineering teams using Cortex to resolve incidents faster, reduce alert fatigue, and ship more reliably.

No credit card required — 14-day free trial